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Real Downloader not downloading files to the end, creating tempfiles

Comments

3 comments

  • Real CS

    Can you please let us know the following information:

    1. Please go to C:\Program Files (x86)\Real\RealPlayer.
    2. Right click on videodl and click Properties and then the Details tab.

    Please provide us with the version number you see there.

    Could you also provide us with a sample URL that you are trying to download?

    0
  • Joseph Janick

    Both the file & product version say 2021.4.26.0

    Here's a sample URL you wanted: https://www.youtube.com/watch?v=OjHxinwZ-Q0

    BTW, TY for replying.

    0
  • Real CS

    We were able to download this specific video. We sent you an email. We'll take it from there.

    0

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