Having trouble with "removing duplicate" videos.

Ralph Wells

• May 18, 2023 03:27

Having trouble with "removing duplicates" works fast initially, then slows down and take hours to finish. Sometimes it takes 7-8 hours. It used to be done quickly, but now  it does not. Can you help?

0

• 

  RN Support

  • May 18, 2023 18:15

  Hi Ralph,

  Can you please let us know if you are using the "remove duplicates" for video files or audio files? If you have a very large library it can take a longer time however 7-8 hours seems very unusual. It is also likely that your library database may be corrupted or you have some bad files in your library. 

  0

Please sign in to leave a comment.