Skip to main content

Search

Comments

3 comments

  • RN Support

    We have updated your account with moriogogo@gmail.com.

    0
  • null null

    メールアドレスを変更しました

    古いアドレス(OLD) n57121010@wit.ocn.ne.jp

    新しいアドレス(NEW) nama3to4@yahoo.co.jp

    変更をお願いします。

    それと、RealPlayerplusを以前購入したのですが、再購入となります。なぜですか?また購入しなければいけないのですか? 納得できません。対応お願いします。

    0
  • RN Support

    As requested, we have changed your account with nama3to4@yahoo.co.jp.

    We see that you purchased RealPlayer Plus v.18. If you installed RealPlayer 22, you will need to upgrade to activate Plus features in RealPlayer 22 as this is a different product with additional new features. 

    If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer v.18. You can install RealPlayer v.18 by clicking this link.

    https://customer.real.com/hc/en-us/articles/360057971913

    Once you have installed RealPlayer v.18, you will need to sign into it to activate your Plus features.

    Please note: We will not be making any more updates or bug fixes in this version as it has reached End of Life support.

    0

Please sign in to leave a comment.

Powered by Zendesk