Have RealPlayer Premium - bought new PC - how to install w/o paying again

David Beyer

• September 06, 2023 17:14

Purchased  RealPlayer Premium on 8/22/21 - believe I should be able to have 3 PCs - how do I install on 2nd PC w/o having to pay again? (This 2nd PC will be only one once I migrate all my data/apps off my old one and retire it)

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  RN Support

  • September 06, 2023 20:53

  We see that you purchased RealPlayer Plus 20/20. If you installed RealPlayer 22, you will need to upgrade to activate Plus features in RealPlayer 22 as this is a different product with additional new features. 

  If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer 20/20. You can install RealPlayer 20/20 by clicking this link.

  https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20

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