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  • RN Support

    This can happen if your video is corrupted or not compatible with RealPlayer DVD burn. Use RealConverter and convert the video to MP4. This will ensure that the file is compatible with DVD burn. If the issue persists, please try a different DVD disk. If it continues to freeze, then you may have a DVD drive problem. If that is the case, you will have to contact your local IT technician since it is a hardware problem.


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