Need help to reprogram realplayer.

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• October 01, 2023 14:57

I got the package deal with one time payment. Some how I lost it! Can you please replace realplayer to my upgrade. I think it cost me 29 euros. Check my account and verfy the status

 

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  RN Support

  • October 02, 2023 21:28

  We see that you purchased RealPlayer Plus 20/20. If you installed RealPlayer 22, you will need to upgrade to activate Plus features in RealPlayer 22 as this is a different product with additional new features. 

  If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer 20/20. You can install RealPlayer 20/20 by clicking this link.

  https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20

  Once you have installed RealPlayer 20/20, you will need to sign into it to activate your Plus features.

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