Can not find help
I keep getting a message from Norton anti-virus about important High Risk updates available. When I try to install them, I get the message "Need to close program" The program is closed. I have turned off Firewall and still can't do anything. Real Player support is terrible.
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When do you get this message? Is there a specific action you do when you get this "High Risk" message? Can you please send us a screenshot of this?
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Here are the before & after messages saying I need to update Real and the message saying I have to close the program. The program isn't open, so I don't know what it needs to close? Like all Real problems, I can't figure out how to attach the screenshots of this? I'll try it through my email program.
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does not sound legit.
You download Norton From the Norton website?
Contact norton tech support.
Real does not have anything likr High Risk updates.
Sounds Dodgy.
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David,
Here are instructions how to capture a screenshot.
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