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4 comments

  • RN Support

    When do you get this message? Is there a specific action you do when you get this "High Risk" message? Can you please send us a screenshot of this?

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  • David Gould

    Here are the before & after messages saying I need to update Real and the message saying I have to close the program. The program isn't open, so I don't know what it needs to close? Like all Real problems, I can't figure out how to attach the screenshots of this? I'll try it through my email program.

    0
  • null null

    does not sound legit.

    You download Norton From the Norton website?

    Contact norton tech support.

    Real does not have anything likr High Risk updates.

    Sounds Dodgy.

     

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  • RN Support

    David,

    Here are instructions how to capture a screenshot. 

    https://customer.real.com/hc/en-us/articles/204039473-Sending-a-screen-shot-to-Technical-Support-Windows-

     

    0

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