RealPlayerPlus16 Converter Tool Greyed Out

s chen

• July 25, 2016 04:11
• Edited

To whom it may concern:

On February 3rd, 2013, I paid for the upgrade to "PLUS" edition!

order no :4xxxxxxx73

Please help me make it work again!

Many Thanks!

>>>>>

here is the payment info:

RealNetworks Inc.

Order Date: 02/03/13

Order Number: 4xxxxxxx73

Your Receipt	Purchase Price
RealPlayer Plus 16	$49.99
Instant Discount (limited time only)	(-$10.00)
Subtotal:	$39.99
Tax:	$3.55
Total:	$43.54

 

 

Payment Information

Visa

 xxxx xxxx xxxx xxxx

<<<<<

s

0

• 

  Arvin

  • July 25, 2016 10:59

  The RealPlayer Converter will be grayed out if the video or audio is not selected.   If you are in RealPlayer library, you'll need to select a video first and then click on RealPlayer's Menu > Tools > RealPlayer Converter 

  0

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