Not getting RealPlayer Plus

null null

• August 02, 2016 15:21

My plus features are gone after full system scan.

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  Arvin

  • August 02, 2016 18:08

  On checking our records, I see that you have purchased RealPlayer Plus 16. In order to access the Plus features you need to sign into RealPlayer. To do so, follow the article:

  https://customer.real.com/hc/en-us/articles/204040653

  If you have any other version of RealPlayer installed, you need to uninstall the existing version and install RealPlayer Cloud/RealPlayer 16 from the below article:

  https://customer.real.com/hc/en-us/articles/204040013

  Once installed, sign in to access the Plus features.

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