lifetime upgrade I bought a few years ago
I upgraded to premium ealtime player a few years ago and the removed the software from my computer. I now have it back on and am wondering if you could look up my records and see that oi [paid then send me the info to upgrade my realtime player asap please
kerry atkinson
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I've sent a message to the email address associated with your account. Please respond and we'll go from there.
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My upgrade never worked and I paid for it
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Lewis,
We see that you purchased RealPlayer Plus 20/20. If you installed RealPlayer 22, you will need to upgrade to activate Plus features in RealPlayer 22 as this is a different product with additional new features.
If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer 20/20. You can install RealPlayer 20/20 by clicking this link.
https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20
Once you have installed RealPlayer 20/20, you will need to sign into it to activate your Plus features.
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Hi, I'd upgraded my realplayer to plus at some point. I've reset my machine and being asked to upgrade again? Can someone pls help. Thanks you
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Ps. I had the lifetime upgrade
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