disgruntled

Ernie Alexander

• December 01, 2016 00:36

I paid for premium features with Real Player that you disabled because you say you no longer support Windows Vista.Whats with that!

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  Arvin

  • December 01, 2016 15:54

  I regret to inform you that, after re-evaluating market trends, we have decided not to make the RealPlayer Cloud/RealTimes desktop player available on Windows XP or Vista.

  As RealNetworks makes new products available to customers, it is not possible to continue supporting legacy and historic products, including: RealPlayer 15, 14, SP and 11 (for Windows), 10.5 and 10 (Windows and Mac)

  We always recommend using our most current version, which you can download from www.real.com . The most current version is RealPlayer with RealTimes, available for customers on Windows 7 and higher (or Mac OS X 10.10 and higher).

  To know more, please visit https://customer.real.com/hc/en-us/articles/204040003

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