All content lost

Laurence Drummond

• May 28, 2024 19:57

New Laptop, logged in but account has no videos or pictures.

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  RN Support

  • May 28, 2024 23:43
  • Edited

  If you changed computers, installing RealPlayer on the new one won't automatically show up your videos, music files or pictures. They are stored locally on your computer's hard disk. You will need to manually transfer them over to your new PC.

  Here are instructions to do that.

  https://customer.real.com/hc/en-us/articles/204039313-Transfer-files-to-and-from-a-portable-device

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