ダウンロードできません

masaaki honda

• June 03, 2024 04:49

ダウンロードは始めるが最後にダウンロードできませんとなってしまうのです。

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  RN Support

  • June 03, 2024 20:08

  Can you please let us know the following information:

  Please go to C:\Program Files (x86)\Real\RealPlayer.
  Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are unable to download and the web browser you are using?

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  masaaki honda

  • June 11, 2024 16:11

  番号バージョン　22.0.6.305

  https://youtu.be/7wuXlFlJNTU

  Edge　です。

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  RN Support

  • June 11, 2024 23:58

  Please make sure you have a download path. Sometimes, when there is no download path entered, it will fail to download. To solve your issue, please follow these steps.

  1. Open RealPlayer Downloader window (The window that shows the progress of the downloads).
  2. Click the logo from the top left corner and click Preferences.
  3. Please ensure you have a path for "Save local videos to"
  4. Click OK.

  Restart computer and try again.

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