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サムネが表示されない

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3 comments

  • RN Support

    Where do you not see the thumbnails? Are you not seeing them in RealPlayer or in the folder where your videos are stored?

    If you are not seeing them in the folder where your videos are stored also, then you have a Windows problem. If Windows is able to see the thumbnails, RealPlayer will also show them. Please confirm.

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  • 岡 秀朋

    ご返信ありがとうございます。

    Windows側にはサムネは表示されています。Windowsに不具合はありません。

    Real Player側のサムネだけが表示されません。

     

    解決方法よろしくお願いいたします。

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  • RN Support

    Can you please open a folder and go to C:\Users\<Your PC Name>User\AppData\Local\Real\RealPlayer\Content\images and let us know if you see any files here?

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