Real Player Plus not automatically running after fresh install
Hi
I purchased Real Player Plus back in April 2020. I have my invoice number if needed. After having some problems with Bitdefender whilst trying to update Real Player I re-installed it but now can't get it to run in Plus, only the free mode. I'm logged in but it says 'Upgrade To Premium'.
Any ideas?
Thanks in advance.
0
-
Gavin,
We don't see a paid account under your hotmail address. What is the email address associated with your purchase?
If you purchased in 2020, you purchased RealPlayer 20/20.
You can install from here.
https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20
0
Please sign in to leave a comment.
Comments
1 comment