Skip to main content

Search

Unable to download YouTube videos

Comments

6 comments

  • Erik Roennest

    It seems like the entire business has gone incognito, no answers there, here or anywhere else. We have purchased products that are completely useless!

    0
  • arsenal Kana

    Reelplayer said that Youtube has chage its software plocy that why you are having issue

    0
  • null null

    I found something on support.google.com that says a YouTube Premium subscription is now required in order to be able to download videos.  I have just entered the premium subscription one month trial.  I just tried to download 3 different videos and got the same error messages.  I will now shutdown and reboot my desk top to see if that works...

    ...It is now 2 hours later and I have rebooted and made several attempts to download YouTube videos but have had no success.  This suggests that the problem is with Real Player.

    I tried several times to go through the steps to upgrade to the $39 premium with Real Player but got an error message each time.  I've had the $25 dollar version for several months.

    It seems clear to me that the problem is with Real Player if they can't even accept payments (revenues). 

    Also why can't we contact their customer service about these problems

    What business functions this way?  What the heck is going on?

     

    1
  • Erik Roennest

    I have version 22 and last time I was in contact due to malfunction they promised me that when they write "one-time-pay" they ment it.
    So in my opinion the have an obligation for that it works, whatever.

    0
  • Thomas Driscoll

    All of a sudden, cannot download any videos from youtube.  All other sites work and youtube was earlier. I have youtube premium

    1
  • Erik Roennest

    null null There are several free downloaders you can use instead.
    Support on Realplayer is a joke, non-existent, so don't expect help, even if you may have paid for Realplayer. I have, and don't trust this company anymore.
    I bought Realplayer version 22 - but on my account settings I was informed that my player is a free sample - can you imagine?

    0

Please sign in to leave a comment.

Powered by Zendesk