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WHY IS THIS STILL HAPPENING!!!!!!! REAL DOWNLOADER Still 24.0.2.308

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8 comments

  • Official comment
    RN Support

    We’re aware that video downloading is currently not working for some users. This is due to changes made by YouTube yet again, which are outside of our control. Our team is actively working on a fix. We’ve successfully handled similar issues in the past by re-engineering RealPlayer, and we’re confident this will be resolved soon. Thanks for your patience – we’ll post updates here when the fix is live.

  • Glendon Short

    The sme thing is happening to me. I have over written, removed and reinstalled. when you check for updates it says you need to update, install update and version number does not change, check for updates again and it says you have the latest version, still will not work and the version number does not change.

    1
  • Scott Lovenbury

    Same as above.  Unable to download video with version 24 updated!

    1
  • Glendon Short

    Tried removing and reinstalling again with the same results, funny how they say they have it fixed but cannot provide any support.

    1
  • Glendon Short

    Hey Real, what version downloader is supposed to be installed?  Version 24.0.3.312 you say you have it fixed but you dont, how about a update on what is happening and no bullshit saying its fixed just reload it.

    1
  • John Gilbert

    No matter how hard I try, I cannot get version 2025.26.3.0 of downloader installed.  Tried over-installing, and then check for upgrades.  It downloads 2025.26.3.0, but when checking, it is still the old version.  I tried running as administrator when installing, but I get same results.  Also, downloader running as administrator completely breaks it for all sites.  Please fix this issue.  If it is fixed in 2025.26.3.0, and the updater cannot install it, please make v2025.26.3.0 available as a separate download.

    0
  • RN Support

    John,

    The latest Downloader version is 2025.04.15. Can you please let us know the following information:

    Please go to C:\Program Files (x86)\Real\RealPlayer.
    Right click on videodl and click Properties and then the Details tab.

    Please provide us with the version number you see there.

    0
  • John Gilbert

    Hi RN support,

    The version listed here is 2025.04.15.0.

    The version displayed in About for the Downloader is 24.0.3.312

    0

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