Cloud playback problems

Louis Perez

• January 15, 2018 00:17

Aloha, Support                                                           01-14-18

I have used your cloud for videos up to date with no problem but the last two videos I included and then uploaded will ONLY play through my PC on my computer and TV NOT through the cloud. Please advise.

 

pexxxxx@gmail.com

0

• Official comment

  

  RN Support

  • January 18, 2018 00:15
  • Edited

  How are you playing those 2 Cloud videos on your TV? If you are using a Roku device, please be aware that there are some issues with the Roku device. Unfortunately we don't have any more development work happening with the Roku app.

  Note: I have redacted your full email from display to protect your privacy.

   

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