Losing Album information during conversion

John Fadgen

• January 19, 2018 20:29

Hi, I searched the community and could not find an answer to this.  I am using the free version and when I convert an album from WMA to MP3 all the album (artist, track, etc.) information is lost and it becomes "Unknown artist".  What am I doing incorrectly?

These albums were burned directly from a CD using Media Player.

 

Thanks.

0

• Official comment

  

  RN Support

  • January 20, 2018 01:04

  This is a paid feature and won't be available with the free version.

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