Question

Leo Delvillar

• February 01, 2018 00:21

Only people who UPGRADE can have option to UPLOAD? To play any file in the LIBRARY, without waiting 7 minutes? MYNAME: Leo Delvillar.

0

• Official comment

  

  RN Support

  • February 01, 2018 01:19
  • Edited

  Only RealTimes Premium users have Cloud storage. For more details, please click here:

  http://www.real.com/realplayer_pricing

  There is no limitation to play files from the local library and especially shouldn't take 7 minutes to play a file. If you are experiencing this, simply reinstall RealPlayer.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

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