RealTimes

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• February 01, 2018 06:45

     I was using the free realtimes  but I spent $39.99 so I'd have a Private folder but after I did that it stopped downloading so I waisted the Money so is there a way to fix that ?

0

• Official comment

  

  RN Support

  • February 02, 2018 23:15

  Private folders don't interact with RealDownloader so I am not sure why it would stop from downloading videos for you. Restarting RealDownloader should help. Follow these steps:

  1. Right click on RealPlayer icon near your system clock on the bottom right corner of your Windows.

  2. Click Restart RealDownloader

  Try to download videos again.

  Please note: We have a known issue with Firefox. Our engineers are working on resolving the issue. Until such time, request you to use an alternate browser.

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