Real Downloader

Tony Sirna

• February 02, 2018 22:08

Whenever I want to "locate file", on a specific video, the file either comes up in written form or in blue squares. I want the file back in the exact video picture as what's in the library! 

0

• Official comment

  

  RN Support

  • February 02, 2018 23:35

  Please follow these steps:

  https://customer.real.com/hc/en-us/articles/204040523-Thumbnail-images-do-not-appear-for-downloaded-videos-on-PC

   

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