Sign In always fails-Windows 10

Dennis Ryan

• February 07, 2018 22:48

I have tried ever "answer" I have found but I cannot sign in. Anyone have a similar problem? I have "clean uninstalled" and reinstalled and am still unable to sign in!

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• Official comment

  

  RN Support

  • February 12, 2018 23:04

  Can you please let me know what happens when you try to sign in? Any error messages?
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  Dennis Ryan

  • February 13, 2018 12:46

  "Unable to login currently, please try again shortly. If the problem persists you may need to restart your computer."

  This is always the same message. I have tried this as well as a clean removal and reinstall only to continue not being able to sign in. Extremely frustrating. I never had a problem with this until Windows 10 did a update. Then I lost all of my previously Real Player Videos, photos, Videos, etc.

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  RN Support

  • February 14, 2018 21:43

  I've sent you an email. We'll take it from there.

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