cannot sign in

Dorothy Fraser

• February 21, 2018 23:24

I get a sign in box which is not complete and cannot sign into it

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• Official comment

  

  RN Support

  • February 21, 2018 23:49

  Do you mind copying the screenshot of the sign in page, please? In the meanwhile, please reinstall RealPlayer to resolve this issue.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

   
• 

  RN Support

  • February 26, 2018 18:21

  Here are instructions to send a screenshot

  https://customer.real.com/hc/en-us/articles/204039473-Sending-a-screen-shot-to-Technical-Support-Windows-

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