Turn Off RealDowndloader Preferences Download this video does not disable

FireDocUSMC null

• February 23, 2018 14:13

I have tried dozens of time to disable un-tick un-check and it always re-enables.  The Drop Down is annoying as it interferes with a tab right click options I wish to change/select

I have followed the instructions on this page to no avail

https://customer.real.com/hc/en-us/articles/204040453-Turn-off-Download-This-Video-option?flash_digest=358f26954cd8a4aad7bda4c9970f49fa204af230

0

• Official comment

  

  RN Support

  • February 23, 2018 20:07

  Can you please confirm which browser you are using? 

  If you are using Internet Explorer, you can disable to Downloader button by following these steps:

  1. Open Internet Explorer

  2. Go to Tools icon --> Manage Add-ons

  3. Scroll down to RealNetworks Download and Record plugin and disable it.

   

   

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