unable to change opassword for private mode

Thomas Bolin

• March 18, 2018 19:14

Folks anyone out there know how to change the password for private mode when I don't remember the old password.

In other words a password reset work around?

0

• Official comment

  

  RN Support

  • March 20, 2018 20:16

  You can reset your PIN for your Private Mode by following these steps:

  1. Open RealPlayer

  2. Click Private

  3. Click Enter Pin

  4. Click on "Forgot your PIN"

  You can set your new PIN but you will have to enter the email address and the password of the account you originally setup the PIN.

  Screenshot below:

  

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