cannot down load from facebook or you tube

Jim Ansley Sr.

• March 29, 2018 02:16

could download before but when renewal came up would not work. is there a setting??

0

• Official comment

  

  RN Support

  • March 29, 2018 20:22

  Please use Internet Explorer to download videos from Facebook. It may not work with browsers such as Chrome, Firefox or Edge.

  In Internet Explorer, please make sure your add on is enabled. Here are instructions to enable the add on.

  https://customer.real.com/hc/en-us/articles/206030987-Using-Download-This-Video-in-Internet-Explorer

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