No longer able to play webm files?

Bob Matcham

• April 05, 2018 10:14

 Hi

I have the Premium RealPlayer Plus version but can no longer play any webm files? The audio plays fine but the picture is now all lines and fuzzy.

If you download a video off Youtube that is webm it always used to play fine in Real Player. e.g. Glen Campbell Try A Little kindness live:-

https://www.youtube.com/watch?v=JX7NNMKBPsw 

but now it no longer works!!!

I have uninstalled and re-installed RealPlayer and have the latest version 18.1.1.204.

Many thanks

 

0

• Official comment

  

  RN Support

  • April 10, 2018 03:17

  We have a known issue regarding this. Our engineering team is working on resolving this. As soon as the issue is resolved, I will email you.
• 

  James Morris

  • April 05, 2018 20:15

  I have the same problem, version 18.1.11.204.

   

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