Latest Real Player update

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• April 04, 2018 19:15

Yesterday I updated to the latest version of realplayer  Now, many of my downloaded videos will not play.  they played fine on the older versions  How do I get back to the older version?

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• Official comment

  

  RN Support

  • April 04, 2018 20:57

  We are aware of this issue. Our engineers are working on resolving this issue. As soon as the issue is fixed, I will email you.
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  Andy Burton

  • April 05, 2018 22:13

  My real player has stopped playing videos from my Mac. There was a previous problem which an update fixed to a point. It would not play videos saying there was insufficient connection. The update fixed this but I kept getting dropouts which was annoying. Now it has stopped playing altogether saying the video is not available. These problems all started with the recent iPad update. Can you let me know what I can do about this. I have uninstalled and reinstalled real player with no success. If it is a problem you know about can you please tell me when it will be fixed.

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  RN Support

  • April 10, 2018 03:43

  Andy,

  Are you having issues playing videos on your MAC or on your iPad? We recently had issues where videos stored on a PC would not play on the iPad. However, that has been since fixed.

  We are not making any active updates to the MAC version of RealPlayer. We apologize for any inconvenience.

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