Picture on video from library loks like vertical adjustment needed

David Thirsk

• April 06, 2018 13:55

picture on videos looks like old TV  video poor audio apparently fine. I could find no way to adjust

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• Official comment

  

  RN Support

  • April 10, 2018 03:56

  We are aware of an issue that is causing this. Our engineers are working on resolving the issue. I will email you as soon as it is resolved.
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  John Greeny

  • April 10, 2018 23:02

  I have the same problem.  I would love a solution before I have to re-download my videos for use on another player.  Thanks.

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  RN Support

  • April 12, 2018 02:36

  John,

  I'll email as soon as the issue is fixed.

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