VERY UPSET! PERFORMED RECOMMENDED UPDATE NOW HALF LIBRARY WON'T PLAY

Michael Ruggiero

• April 07, 2018 20:59

After performing recommended update to 18.1.11.204 half my video library appears with squiggly lines. Hundreds of videos! Also, some YouTube videos downloaded after the update can be played back while others have the same lines. Everything I've saved for years with Realplayer is ruined! What the hell happened? I want answers! See attached.

0

• Official comment

  

  RN Support

  • April 10, 2018 04:30

  We are aware of this issue. Our engineers are working on resolving this issue. I will email you as soon as it is resolved.

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