Verticle lines playing a d/l file

Bruce Jolly

• April 19, 2018 00:32

Hoping someone can help me. I have REALPLAYER PLUS. After a recent upgrade, whenever I download a file, and try to play it, it has vertical lines, much like an old TV. How can I fix this?

 

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  RN Support

  • April 25, 2018 00:00

  We are aware of an issue regarding this. Our engineers are working on resolving this issue. We will email you as soon as the issue is resolved. In the meanwhile, please convert your downloaded videos to MP4 format.

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