RealMedia HD videos only play audio

Michael Franz

• May 06, 2018 02:15

Ever since I upgraded to the latest version of Windows 10, RealPlayer cannot play videos in the RealMedia HD format.  It plays the audio from these clips, but the video is blank.  I tried uninstalling and reinstalling RealPlayer; same result.  RealPlayer can still play other video formats normally.

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  RN Support

  • May 10, 2018 22:32

  I've sent you an email. We'll take it from there.

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