COMPUTER CRASH, LOSS MY REALPLAYER VIDEOS AND PHOTOS

Walter D Jennings

• May 09, 2018 19:24

HI I CURRENTLY HAVE REAL PLAYER PLUS, AND LAST WEEK MY COMPUTER CRASHED, AND I SEEM TO HAVE LOST ALL OF MY OLD AND RECENT MANY VIDEOS AND PICTURES, THAT WERE LOADED TO MY REALPLAYER PLUS ACCOUNT, I REDOWNLOADED FOLLOWING GETTING A COMPUTER REPAIR, WITH A NEW HARD DRIVE. PLEASE IS THERE ANY WAY I CAN GET BACK ALL OF MY OLD RECENT LOSS VIDEOS AND PHOTOS ON MY REAL PLAYER?     MY NEW DOWNLOADED REPLAYER SHOWS MY ACCOUNT AND NAME AS WALTER PLUS, HOWEVER ALL OF MY VIDEO, AND PHOTOS FILES ARE ALL GONE/ PLEASE IF YOU CAN HELP ME REGAIN MY FILES, I WOULD GREATELY APPREACTE YOU HELP, ASSISTANCE AND ADVISE?    I HAVE WINDOWS 7.  THANK YOU VERY MUCH.  WALTER  

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  Walter D Jennings

  • May 09, 2018 19:25

  HI I CURRENTLY HAVE REAL PLAYER PLUS, AND LAST WEEK MY COMPUTER CRASHED, AND I SEEM TO HAVE LOST ALL OF MY OLD AND RECENT MANY VIDEOS AND PICTURES, THAT WERE LOADED TO MY REALPLAYER PLUS ACCOUNT, I REDOWNLOADED FOLLOWING GETTING A COMPUTER REPAIR, WITH A NEW HARD DRIVE. PLEASE IS THERE ANY WAY I CAN GET BACK ALL OF MY OLD RECENT LOSS VIDEOS AND PHOTOS ON MY REAL PLAYER?     MY NEW DOWNLOADED REPLAYER SHOWS MY ACCOUNT AND NAME AS WALTER PLUS, HOWEVER ALL OF MY VIDEO, AND PHOTOS FILES ARE ALL GONE/ PLEASE IF YOU CAN HELP ME REGAIN MY FILES, I WOULD GREATELY APPREACTE YOU HELP, ASSISTANCE AND ADVISE?    I HAVE WINDOWS 7.  THANK YOU VERY MUCH.  WALTER 

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  RN Support

  • May 10, 2018 23:00

  As long as those files were moved from your old hard drive to your new hard drive, RealPlayer should be able to add them back to the library. If the old hard disk crashed and you were not able to retrieve any of the files, it is not possible for RealPlayer to add them to the library. 

  Please note: RealPlayer is only a media player that plays audio/video files stored in a computer. 

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