Extremely poor playback on downloads.

Tom Humm

• May 14, 2018 00:04

When I play downloads from youtube, there is no synchronization of voice and video, and the picture pixelates really badly. I am a subscribed customer. Any help on these problems would be greatly appreciated.

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  RN Support

  • May 15, 2018 21:03

  Please follow the steps from this link to resolve your playback issue.

  https://customer.real.com/hc/en-us/articles/204041513-Adjust-RealPlayer-settings-to-improve-playback-quality

   

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