No video when playing DVD, sound only

null null

• May 17, 2018 15:37

When playing DVD, no picture, only sound.

Same issue with playing digital video library.

Please help.

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  null null

  • May 17, 2018 15:39

  Followed recommended procedure published. No love.

   

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  RN Support

  • May 22, 2018 20:47
  • Edited

  Installing the K-Lite codec pack often helps to fix issues related to playback. You can install it from the link below:

  http://www.codecguide.com/download_k-lite_codec_pack_mega.htm

  After installing the codec, restart your computer and try playing the videos again.

  You can try the steps from this link as well.

  https://customer.real.com/hc/en-us/articles/204041513-Adjust-RealPlayer-settings-to-improve-playback-quality

   

   

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