After update I see just stripes when I play downloaded videos what I shoul to do?

Zdenka Stepanek

• May 22, 2018 04:00

After update I see just stripes when I play downloaded videos what I shoul to do?
I would like to redo the update, but I have no idea how. It worked just fine before update.

Thank you

0

• 

  RN Support

  • May 22, 2018 21:45

  We have seen this happen when playing .WebM files or .FLV files. Our engineers are working on resolving the issue. I will email you as soon as it is resolved.

  In the meanwhile, I request you to transfer your files to .MP4 format.

  0

Please sign in to leave a comment.