Reporting spam emails

Antonia Palmieri

• May 21, 2018 13:46

I was wonder how to report a fake email  I received an email from RealTimes@RealTimes.com; see below

 

Hi ANTONIA,

It looks like the payment information we have for you is incorrect. 

Please visit your account settings to make sure we have the right billing information. If you have any questions about updating your payment information, please contact customer support. 

And thanks for using RealTimes!

I did not want to click on the links because I thought it was fake can someone help me

 

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  RN Support

  • May 22, 2018 21:34

  This is not a spam email. This is a legitimate email you received. I see that you have RealTimes Premium (Annual) plan. The renewal date is on 05/21/2018. Our payment processor was not able to charge your credit card that we have on file and that is why you received the email to update your payment information.

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