when I try to share a video (mine) Iget the message "there is innsuficient space in my accoumt

bernard mcDonald

• June 26, 2018 14:18

I cannot share a video. I am told that I do not have enough space in my account. I have the most expensive package that I can purchase, what is going on with this software. I cannot play some of my home videos because they are being prepared. So much junk.

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  RN Support

  • June 29, 2018 00:01

  After looking into your account, you have used up 27.73GB of the 27.7GB of allocated Cloud space. This is the reason you are not able to share a video. You will need to remove some files in your Cloud to share a new video because sharing a video means you are also uploading it to the Cloud.

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