real player not connected to internet

Glenn Coffman

• July 02, 2018 15:28

 Can not sign in because realplayer  not connected to the internet. Did all suggested solutions and still can not connect to internet. This happens often and the only thing I know to do is uninstall and reinstall. After reinstalling, I am signed in but for only one session. Next time I try to sign in, I get not connected to internet and I can not sign in. None of the suggested solutions solve the problem

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  RN Support

  • July 05, 2018 19:25

  To resolve your issue, please "over-install" RealPlayer. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

  Please let us know if the issue persists.

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  Michael Cadden

  • October 26, 2022 23:09

  I am having the same problem. I can't sign in. I tried to over install but it didn't work. Sharma from tech remote in and solved it. He did more than over installed. I need someone to remote in.

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