Realplayer downloads but does not play anything, videos or music

Murray Start

• July 06, 2018 20:30

Just bought realplayer plus. It used to work with free version. I can run the videos and music files on VLC, so they are not corrupt. When I try to run either in realplayer itself or by selecting "run using" the realplayer screen loads, but never plays anything. If I select the run arrow, Windows 10 says the application is not responding. 

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  RN Support

  • July 18, 2018 21:17

  Something must have gone wrong with the installation hence this issue. To resolve it, please reinstall RealPlayer.

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

   

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