Playback failure

robert smith

• July 11, 2018 14:03

Over 70% of my video clips say playback failure and don't play....How do I stop that from occurring.

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  RN Support

  • July 18, 2018 22:15
  • Edited

  To resolve this issue, please follow the instructions from the below link.

  https://customer.real.com/hc/en-us/articles/204041513-Adjust-RealPlayer-settings-to-improve-playback-quality

   In addition, please make sure you are on the latest version of RealPlayer.

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