Download this video doesn't find the video in Firefox but in IE11 is working.

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• July 28, 2018 08:14

At the following page the Real Player "Download this video" is not working:

http://help.agi.com/stk/index.htm#training/UsingGlobeManagerInSTK.html

But in the older IE11 it works:

Where is the problem?

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• 

  RN Support

  • July 31, 2018 20:00

  The new downloader (which is on Firefox) may not work for all websites. For such websites, recommend to use IE to download videos.

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