Videos are green!

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• July 30, 2018 15:34

I download videos and they play great.  But the next day or later they play green and are unwatchable!

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  RN Support

  • July 31, 2018 20:13

  To resolve your issue follow the instructions from the below links.

  https://customer.real.com/hc/en-us/articles/204041513-Adjust-RealPlayer-settings-to-improve-playback-quality

  https://customer.real.com/hc/en-us/articles/204041293-Seeing-green-screen-when-playing-DVD

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