Get an error while converting WMV files into MP4

Alka Goel

• August 23, 2018 17:10

I purchased the RealPlayer Plus yesterday (it was my understanding in order to convert the WMA files into MP4 I need to purchase PLUS.) as I was getting an error when trying to convert WMV file into MP4. BUT AM STILL GETTING THE SAME ERROR EVEN AFTER PURCHASE. Need assistance please.

(FYI - The WMV files that I have uploaded to the RealPlayer Library work fine within the software, which tells me the file is not corrupt.)

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  RN Support

  • August 23, 2018 18:22

  Installing the K-Lite codec pack often helps to fix issues related to playback/convert. You can install it from the link below:

  http://www.codecguide.com/download_k-lite_codec_pack_mega.htm

  After installing the codec, restart your computer and try converting the video again.

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