RealTimes not working on tablet when not connected

David Thomas

• August 26, 2018 10:18

Recently I deleted a video maker app from my tablet, as I didn't think I would need it. But the next time I loaded RealTimes on my tablet all my saved videos were gone, so I downloaded the video maker again and my videos were back. However, when I try to watch a video on my tablet with no internet connection the video plays for two or three seconds and then a list of sign-in options comes up. When I choose some of them it says 'RealTimes has stopped', and with others I just get the 'bufffering' circle. 

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  RN Support

  • August 27, 2018 22:08

  We are not seeing a paid account under the email address you used to write this post. Are these videos stored in your tablet or stored in the Cloud?

  If they are stored in the Cloud, you will need to sign in.

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