Skip to main content

Search

Comments

6 comments

  • RN Support

    Ron,

    Can you please let us know how you are sharing videos?

    0
  • RN Support

    Frankhowe,

    You can follow these instructions to open videos from the mentioned news channels.

    1. Open RealPlayer

    2. Click the RealPlayer logo from the top left corner and click File --> Open

    3. Enter the website address of your news channel and click OK

    0
  • null null

    can't download videos from youtube .In the downloader it says unable to download

    0
  • RN Support

    Please follow these instructions to resolve your downloader issue.

    1. Open a web browser (Chrome, Firefox or Edge)
    2. Click the blue downloader icon on the top of your web browser once until you receive "Unable to download videos" or "No videos found" message
    3. Repeat step 2 once more
    4. Restart your PC

    0
  • James Coleman

    When I go to playback home videos I made it comes uo your video is being prepared to play on this computer,check back later.Whats up with this?

    0
  • RN Support

    James,

    We are aware of this issue. Our engineering team is working on resolving it. We will email you as soon as it is resolved.

    0

Post is closed for comments.

Powered by Zendesk