download videos

David Pettit

• September 12, 2018 22:20

I use to be able to download music videos from you tube but now I cant why?

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• Official comment

  

  RN Support

  • September 12, 2018 22:44

   

  We resolved this issue.

  Please follow these instructions to resolve the issue.

  1. Open RealPlayer.

  2. Click the RealPlayer logo on top left corner, then Check for Update:

  3. Check "Update to RealPlayer with RealTimes" and click Install.

  4. Follow the online instructions and update RealPlayer.

  5. Once completed, please restart RealPlayer.

   
• 

  Ian Michaud

  • September 12, 2018 22:42

  I have the same problem.  Starting about a week ago I get a "no videos to download on this page" message with some (but not all) youtube videos with Chrome.  The same result when I try to use Firefox or Edge.  When I open my old Internet Explorer browser the message becomes "unable to download."  This includes one video that I DID successfully download in the past but no longer works.

  Has youtube done something to &%X**&^& up the Realplayer downloader?

   

   

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  Ian Michaud

  • September 13, 2018 00:28

  Thanks.   Worked like a charm.   I actually went through that Update procedure two or three days ago, but whatever I installed then didn't do a bit of good.  But today's Update solved the problem.

  Thanks again!

   

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