YouTube

Dennis Foley

• September 14, 2018 04:45

I read the post from another person and I just wanted to add that other video's download fine. It's only music video's. This started in the last couple of weeks. I wanted to have you contact me when you find a solution but my e-mail has changed. Now it's dennisfoley56@gmail.com.  These wanna rule the world companies are going too far! Thank you for your help.

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  RN Support

  • September 15, 2018 19:53

  We have resolved this issue. 

  Please follow these instructions to resolve the issue.

  1. Open RealPlayer.
  2. Click the RealPlayer logo on top left corner, then Check for Update:
  3. Check "Update to RealPlayer with RealTimes" and click Install.
  4. Follow the online instructions and update RealPlayer.
  5. Once completed, please restart RealPlayer.

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