Realplayer issues
Since the latest update if I skip along to further in the video, on some the image and sound will freeze but the time continues, before eventually the clip comes to an early end a few seconds later. This seems to affect MP4 files.
-
Official comment
Please follow the instructions from the below link to resolve your issues.
If the issue persists, please let us know.
-
Since updating to real player plus, I have a similar problem as above. In my case, when I skip to a different position on a video, the sound stops and I cannot get it back again. This is very annoying, that after paying for the update, my system which was working perfectly before, is now faulty!!!
KM
0 -
At times I lose both audio and video, In any case I have to close the video playback and start again to restore both video and audio.
KM
0 -
Since my Real Times was working perfectly before upgrading to Real Player Plus, my problem (loss of audio and video or distorted video as soon as I pause or try to skip the position on the video) has nothing to do with Windows or my hardware. Please advise how t restore my Real Times, until you have a stable solution for Real Player Plus.
Thank you
KM
0 -
Setting audio and video to 'most reliable' settings solved the problem, thanks.
KM
0
Please sign in to leave a comment.
Comments
5 comments